Hygiene, Safety, Environment, Quality

Industrial hygiene, employees' health and product quality are absolute priorities.

Discover our HSEQ policy

    HYGIENE

    TotalEnergies Marketing Lebanon commits to protecting people and goods and maintaining a safe and healthy working environment as required by good management practices. Medical check-ups are carried out annually for all employees along with health trainings.

    SAFETY

    TotalEnergies Marketing Lebanon applies an internationally certified safety management system. Having the safety culture at the heart of its priorities, TotalEnergies group established the 12 Golden Rules to avoid work accidents. Also, the safety campaign with a triple signature “Safety, for me, for you, for all”, aims at engaging the responsibility of all among the Company subsidiaries.

    Environment

    TotalEnergies Marketing Lebanon is the only O&G company in Lebanon that is ISO 14001 certified. The affiliate works continually to anticipate risks and protect the environment through established procedures, control and surveillance and the application of strict transportation standards. All the affiliate projects undergo an environmental impact assessment study before their implementation. 

     

    QUALITY

    Quality is the foundation of TotalEnergies Marketing Lebanon leadership in the market. TotalEnergies Marketing Lebanon is ISO 9001 certified and has implemented two mobile laboratories, managed by an independent body, Inspek by Apave, for quality control of products at the service stations. All received complaints are duly treated as per a complaint management system to always fulfill clients’ needs.

Two Mobile Laboratories, Constant Quality

Two mobile laboratories, managed by an independent body, tour TotalEnergies service stations to run random quality tests on products to ensure conformity to local and international standards.

 

Safety for all!

At TotalEnergies Marketing Lebanon, we implement regular safety checks and procedures at our service stations and our petroleum warehouse to ensure that operations run smoothly and in complete safety! 

Also, our trucks comply with international safety standards to guarantee a safe transport of our products!

We bring you our series of educational videos to explain our commitment to safety in all our operations!

Safety at the Service Station

Safety at Dora Warehouse

Safety while Transporting our Products

Your Safety, Our Safety!  

Do you know what is the safe behavior to adopt once at the service station? We bring you our series of educational videos for you to be aware and safe once visiting our service stations.

    Safety rules when entering and exiting the service station

    High speed and reduced vigilance at the service station can cause accidents. Watch the video to know more about the safe behavior you should apply and the safety measures we implement!  

    Safety rules when visiting a service station

    You have surely washed your car or encountered a truck unloading fuel at a service station. Do you know what is the safe behavior to adopt? Watch the video! 

    Safety rules while refueling

    For your safety and the safety of all, while refueling, turn the car engine off, don’t smoke and don’t use the mobile phone. Do you know why? Watch the video! 

    A trained team to ensure you a safe service!

    A well-trained team is the cornerstone of our safety commitment. The pump attendants at our service stations regularly undergo fire-fighting training to ensure a safe service at all times!

    Risks of Fuel Storage

    Storing gasoline and diesel at home can put you and your family in danger. Watch the video and be aware!

    An Experience with a Lot of Care!

    Every detail at our service stations and warehouse is designed to ensure safety and quality while respecting the environment. Discover our deployed efforts! 

    At our warehouse: tasks from A to Z!

    From the arrival of the shipment to the control of the fuel trucks, discover the thorough work of our colleagues at the Dora warehouse to ensure that operations run smoothly and in complete safety!

    Safety and quality at our clients’ doorsteps

    Do you know how we ensure a safe and quality service at our customers' doors? Discover our efforts from storage to delivery!

Trained drivers for a safe transport

Road safety is a priority! 

Learn more
World Safety Day

Celebrating World Day for Safety!

Safety is our core value. As we commemorated World Day for Safety this year, we reflected mainly on the theme of Return on Experience (REX).

Learn more